Inside Sales – Sales Operations & Support

Memphis Electronic is a global Memory Competence Center and supplier of memory products for industrial and embedded applications and customers. We are unique in the market as we are focussing on memory semiconductor and storage products only and are representing more than 18 leading manufacturers worldwide. Now in our 35th year, we support many of the world’s top technology innovators across enterprise, AI, networking, embedded computing, automotive, consumer electronics, industrial systems, medical devices, and other technology‑driven markets.

Memory is at the heart of nearly every electronic device, making this an exciting and fast‑moving industry with long‑term growth opportunities.

We are seeking a high‑performing Inside Sales / Sales Operations & Support professional to join our team in Houston, Texas. This role is ideal for someone who thrives in a detail‑driven environment, communicates confidently with customers and internal teams, and enjoys supporting complex sales operations in a global organization.

In this position, you will work closely with our outside sales team to manage customer orders, support quotations, coordinate logistics, and serve as a trusted point of contact for customers on order status, delivery updates, and product inquiries.

If you are organized, customer‑focused, eager to learn, and motivated to succeed, we would like to meet you.

• Create, review, and process sales orders with a high degree of accuracy
• Manage customer orders from entry through delivery
• Communicate with customers regarding pricing, confirmations, shipping schedules, and delays
• Generate and distribute Sales Order Confirmations
• Allocate, reserve, and release inventory for customer orders
• Coordinate expedited shipments and logistics with internal teams
• Support customer quotation requests in collaboration with Sales and Purchasing
• Monitor inventory levels to confirm product availability
• Collaborate cross‑functionally to ensure smooth and efficient sales operations
• Manage customer SMI/VMI programs, including forecast review and coordination with Purchasing
• Support the sales team with reporting, customer communication, and project coordination
• Prepare management reports by collecting, analyzing, and summarizing data
• Participate in sales planning and strategy discussions
• Identify operational bottlenecks and recommend process improvements
• Maintain professional knowledge through continuous learning and development

• A holistic thinker with strong collaborative and communication skills
• Bachelor’s degree in Business, Marketing, Finance, Computing, or equivalent experience
• Several years of experience in sales, inside sales, or sales support (preferred)
• Knowledge of the semiconductor or tech industries is a plus
• Knowledge or experience with memory products (DRAM, Flash) is a very strong plus
• Strong organizational skills, and exceptional attention to detail
• Clear, professional communication skills with customers and internal teams
• Ability to prioritize effectively and perform under deadlines
• Collaborative mindset and comfort working across departments
• Strong problem‑solving skills with a continuous‑improvement approach
• Proficiency in Microsoft Office especially Excel, and business systems (Word, PowerPoint, Teams, Microsoft Dynamics)
• Proficiency and experience working with CRM tools is a strong plus
• Strong English communication skills; additional languages (Spanish or German) are a plus
• Willingness to work collaboratively in an in-person environment
• Willingness to travel occasionally for customer visits, supplier meetings, or trade shows

• Close collaboration with the Americas Sales team and global Memphis divisions

• Exposure to well‑known international customers and manufacturers

• A hybrid work environment with a mix of in‑office collaboration and remote flexibility

• Flat organizational structure with direct access to leadership

• Competitive salary with performance‑based bonus opportunities

• Comprehensive benefits package

• Medical, dental, and vision insurance

• Life and disability insurance

• 401(k) retirement plan

If this role excites you and you believe your skills and experience align, we would love to hear from you.

Please submit your resume along with a brief introduction about yourself here.

A personal note if you’ve made it this far: We are a small, collaborative team. Every application is reviewed by a real team member, and we will contact you if we believe there is a potential fit. While the review process may take some time, we will notify you once the hiring process has concluded.